Veterinary referrals shouldn't live in seven places at once.
Phone calls, texts, emails, shared inboxes, PIMS notes, portals, the occasional fax. Whether you run one clinic or two hundred, VetLoop turns the referral handoff into a single tracked workflow both practices can see.
Referral Lifecycle
Referral Lifecycle
This is what referral coordination actually looks like today.
A specialty hospital receives a referral by phone on Tuesday, the rDVM makes the call personally, but the specialist is in surgery, and the CSR walks back and forth shuttling messages. Records finally arrive on Friday — some faxed and some by e-mail, out of order, missing bloodwork. The owner has called the rDVM twice. The rDVM doesn't know the appointment was confirmed either, because nobody told them.
Multiply by 40 referrals a week. At one clinic that's a tired Tuesday. Across an acquired network it's the hidden labor cost of fragmentation — every coordinator, every site, every morning.
Vet software treats coordination as a feature. It isn't. It's the workflow.
Send. Track. Close.
Send
Select a practice from your network, attach clinical history and diagnostics, send in under sixty seconds. No fax cover sheet. No phone tag. No e-mail chain to get lost or stuck in spam.
Track
Both practices see real-time status. Every message, document, and task stays visible in the case — not buried in a shared inbox or a coordinator's head.
Close
Discharge summary flows back to the referring vet. Recheck confirmed. Loop closed. Documented for every audit your compliance team will ever run.
A real referral, in real time.
Bella, 4-year-old Lab. Suspected cranial cruciate ligament tear. Her rDVM needs a surgical consult at a specialty hospital in Dallas.
Referral created
The rDVM selects the surgical practice, attaches records, and submits in under a minute.
Accepted and scheduled
The specialty coordinator accepts the case, schedules the consult, and both teams see the same status.
Loop closed
The discharge summary, recheck plan, and case activity stay attached to the referral record.
The dog walks. The rDVM keeps the relationship. The case does not disappear.
Suspected cranial cruciate ligament tear. Imaging, bloodwork, patient history, and requested surgical consult are attached to the same case record.
Every referral. Both sides of every case. One network.
VetLoop connects referring and receiving practices in a single workflow — from the moment a referral is created to the moment the discharge summary is confirmed.
VetLoopLive today
On the roadmap
Built by a team that's solved this before.
A veterinarian reached out in the middle of an all-night shift with a problem the team had already solved at scale — referral coordination across tens of thousands of providers in another corner of healthcare.
Same coordination problem. Different industry. Different operational reality. We've worked tirelessly adapting what we learned to the structure of veterinary medicine — which turned out to need something different than we expected. More on that below.
Network-first.
The value compounds as more practices connect. One clinic gets a workflow. A connected network gets visibility.
Two-way by design.
Referring and receiving practices share one workflow, not opposite ends of a status update. The receiver isn't a black box and the sender isn't a form.
PIMS-agnostic.
Coordination works across whatever practice management system either side uses. No rip-and-replace. No data migration. No ecosystem lock-in.
Secure by construction.
Practice data isolation, encryption at rest and in transit, full audit trail. Built to pass procurement at a 40-clinic group, not retrofitted to.
Whatever side of the referral you're on.
Specialty & ER practices
You receive referrals. Your coordinators spend hours rebuilding context by hand — phone calls on hold, voicemails, missed callbacks, incomplete intake, searching portals for labs and records. VetLoop replaces the rebuild with a structured intake your team can actually work from. Real-time status to the rDVM. Discharge summary flows back with one click. The loop closes.
Schedule a DemoReferring veterinarians
You send referrals. Today most of them go into a void — no confirmation, no updates, no discharge summary back. VetLoop gives you visibility into every case you send: status updates as your patient moves through specialty care, the discharge summary in your inbox, the recheck scheduled before the client calls asking.
Free for referring practices. Always.
Get Started FreeMulti-site groups
You're operating a network — five clinics, fifty, or two hundred. You've inherited fragmented PIMS, four different ways every clinic handles referrals, and zero visibility into where referrals leak across acquired locations. VetLoop is the coordination layer that sits across your portfolio without replacing what each clinic already runs.
Talk to our team about your networkStop running referrals across seven places at once.
VetLoop helps specialty practices, GPs, and multi-site operators keep referral status, handoffs, and follow-up in one coordinated workflow. If you spend more than ten minutes a day chasing a referral that should already be tracked, we should talk.
Demo: 30 minutes with our team. Free signup: 5 minutes, no credit card. Network conversation: for groups operating five or more locations.