Why VetLoop

Built around the referral workflow, not beside it.

VetLoop is built for both sides of every case: the practice sending the referral, the team receiving it, and the network that needs visibility across the handoff.

Built for both sides of the case

The referring team and receiving team work from a shared referral record instead of separate inboxes, portals, and phone notes.

Designed around status movement

Sent, accepted, in progress, discharge sent, and loop closed are visible workflow states, not after-the-fact notes.

PIMS-agnostic by default

VetLoop sits across practice systems instead of forcing a group to rip out what each clinic already runs.

Structured for procurement

Role-based access, auditability, practice data boundaries, and secure collaboration are core workflow requirements.

Before and After

The same clinical handoff, without the rebuild.

Moment
Today
With VetLoop
Referral sent
Fax, phone call, portal, or email thread
One structured referral with clinical context attached
Status update
Coordinator calls, waits, and relays manually
Both practices see the same status in the case
Discharge summary
Returned late, missing, or routed to the wrong place
Sent back through the same referral workflow
Security Posture

Built to support the way acquired networks actually operate.

Practice-level data boundaries
Role-based access controls
Case-attached audit trail
Secure document collaboration

See how the workflow changes when both practices share the same case.